Engine Yard – Rails Hosting Nirvana
Most of my daylight hours are spent as CTO/lead-coder/graphics-monkey of a start-up I’ve been with for a couple of years: Dialed In. This is a Ruby On Rails application and that means we hit the usual problem with Rails of finding a good hosting service. There aren’t a whole lot of top-shelf options in this area yet and, back when we started, there were even fewer. At that time Engine Yard (“EY”) had a waiting list of a week or more to get service and we didn’t have the time, so we went with another provider who was technically as good, but could fulfill our server needs more or less same-day.
Now fast-forward a couple of years. Our provider starts to have some performance issues, one of which ends up costing us half a week of down-time to move our server image to a new physical server. Support starts to get slow and, while responsive, we get the impression that they’d rather we figure stuff out on our own. They have great technology and, if we were a large company with a full IT staff, it’d be great fun to play with.
But we’re not. We’re a small outfit where everyone does 3 or 4 or 20 jobs and messing around with complex server configurations is simply not good for business. Every hour one of our developers spends trying to configure the server is an hour they’re not spending writing code.
So we just recently moved the whole deal over to Engine Yard. In a word, I was astounded by the reception we received. For starters, their slice hosting comes with free accounts on GitHub (Git hosting), Beanstalk (SVN hosting), Lighthouse (ticket/project-management system), and New Relic (application analytics). So basically all the services we needed, or were paying for elsewhere, were now included in our basic hosting fees. Email is hosted on MailTrust – which works pretty well, even though it’s based on a Microsoft platform. But using MailTrust we can suddenly send email to people on AOL, so that’s a good thing.
